Frequently Asked Questions
Everything you need to know about your Flop Industries order.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location and usually takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Flop Industries is committed to ethical fashion. We use organic cotton and recycled polyester across 80% of our seasonal collections.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after checkout to request a cancellation or change via our support chat.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.